Kartel Needs- Customer Service Representative
Kartel is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Qualifications
- Interested candidates should possess a Bachelor’s Degree with at least 1 year experience.
Salary
N70,000 – N90,000 / Month.
How to Apply
Interested and qualified candidates should forward their CV to: careers@skyvillelimited.com using the Job Title as the subject of the email
Application Deadline 27th June, 2023.
